EGCC
One live picture for every team on match day
EGCC (Eden Gardens Command Centre) is a shared stadium operations platform that gives every team in a stadium the same live picture and lets them hand work to each other without relying on radios and WhatsApp groups. Built first for international and IPL cricket at Eden Gardens, Kolkata (roughly 60,000 spectators), it connects ticketing, security, police liaison, medical, ground staff, F&B, cleaning, transport, broadcast and volunteers on one unified incident and task engine.
- Incident and task management
- Control room dashboard
- Workforce check-in
Why Traditional Approaches Fail
On a full match day, dozens of operations teams run in parallel on separate channels, creating operational blind spots:
No common picture
A gate jam, a medical emergency and a washroom flood are reported separately, so nobody sees how they relate.
Lost handoffs
Incidents are radioed and relayed by hand, and nobody tracks who closed them or how long they took.
Paper workforce management
Rosters, accreditation and shift check-ins are on paper, and no-shows go unnoticed until a zone is short-staffed.
Crowd flow judged by eye
Gate queues, stand overcrowding and exit flow have no shared numbers or real-time telemetry.
Informal weather and ground decisions
Rain, dew and fog drive cover and drainage calls that are coordinated by shouting across the field.
No data trail
Venue management, police and sponsors get no reliable record, and lessons are lost after each match.
Engineered Capabilities & Modules
EGCC connects every stadium team on one incident and task engine, purpose-built for real stadium conditions:
Incident and task management
Any staff member raises an incident in three taps or fewer, with category, zone, optional photo and automatic location. Response timers, auto-escalations and full audit trails.
Control room dashboard
Live stadium map with incidents pinned by priority, filters by zone, category, status and team, and live staff presence per zone (checked in, expected or missing).
Workforce check-in
Rosters imported from spreadsheets, staff and volunteers assigned to zones and shifts, offline QR check-in/out, and automatic no-show alerts before the gates open.
Gates and crowd intelligence
Entry counts and queue estimates per gate, with instant alerts when gate queues or stand occupancy cross safety thresholds.
Specialist operational modules
One-tap medical and security SOS with nearest-responder dispatch, ground and pitch checklists with weather and rain alerts, facilities and F&B tickets with a stock-out board.
AI that assists, people decide
Multilingual AI triages staff reports in English, Bengali and Hindi, produces situation briefings with risks, answers plain-language operations Q&A, and drafts post-match reports.
Built for stadium conditions
Offline-first mobile app with SMS fallback, large high-contrast controls usable one-handed in sunlight or rain, and low-end Android phone support.
Fully configurable & secure
Configure venues, matches, zones, incident categories, and 27 granular roles from leadership to external agencies with strict medical privacy.
Quantifiable Business Benefits
How EGCC transforms match-day safety, coordination and efficiency:
One live picture
The control room sees every incident, every gate and every zone’s staffing in real time.
Faster response
Incidents are acknowledged and closed faster, with automatic escalation when no one responds.
No lost handoffs
Every incident has an owner, a timer and a recorded outcome.
No surprise staff shortages
QR check-in flags no-shows before the first ball, not after a zone runs short.
Safer crowds
Gate and stand thresholds trigger alerts before congestion becomes dangerous.
Works when the network doesn't
Offline-first design keeps reporting and check-ins running smoothly on crowded match days.
A complete data record
Automatic match-day logs and post-event reports serve venue management, police and sponsors.
Ready for any venue
Configuration, not code changes, adapts the platform to cricket, football stadiums and large events.
Built for Every Industry
See EGCC on your real workflows.
No commitment. A demo does not require a purchase order, and we will tell you if the product is the wrong fit — you leave knowing whether it fits, what integration takes, and what it costs.